Return Policy Page
Conditions for Returns
1. The product must be unused,
unworn, unwashed and without any flaws. Fashion products can be tried on to see
if they fit and will still be considered unworn.
2. The product must include the
original tags, user manual, warranty cards, freebies and accessories.
3. The product must be returned in
the original and undamaged manufacturer packaging / box. If the product was
delivered in a second layer of familyneeds24 packaging, it must be returned in
the same condition with return shipping label attached. Do not put tape or
stickers on the manufacturers box.
Returns Policy
If your product is damaged, defective, incorrect or incomplete at the time of delivery, please contact with the seller or admin (It may vary on Product Category. For some categories, we accept a change of mind.
Returns Policy per Category
|
Category |
Policy |
|
Automobile and Accessories |
Followed By the Product description |
|
Sports |
Followed By the Product description |
|
Electronic Devices & Accessories |
Followed By the Product description |
|
TV & Home Appliances |
Followed By the Product description |
|
Babies & Toys |
Followed By the Product description |
|
Health & Beauty |
Followed By the Product description |
|
Groceries |
Followed By the Product description |
|
Pets |
Followed By the Product description |
|
Women's Fashion |
Followed By the Product description |
|
Men's Fashion |
Followed By the Product description |
|
Watches & Accessories |
Followed By the Product description |
|
Home & Lifestyle |
Followed By the Product description |
Delivered Product is damaged (physically destroyed or broken) / defective (dead on arrival). Delivered Product is incorrect (presentation different on website) / incomplete (missing parts). Delivered Product is “No longer needed” (you no longer have a use for the product / you have changed your mind about the purchase / the size of a fashion product does not fit / you do not like the product after opening the package) - eligible for selected products only.
Welcome to OnUmmah
In today's fast-paced world, convenience is key — and that's exactly what the newly launched e-commerce platform OnUmmah is bringing to households across the country. Designed with the modern family in mind, OnUmmah offers a seamless online shopping experience for all your daily essentials, delivered right to your doorstep. Shop With us.
